[Last updated 20th July 2026]
IMPORTANT: Please read these Terms and Conditions carefully before purchasing the program. By purchasing or enrolling in the program, you acknowledge that you have read and agree to these Terms.
In these Terms, “we”, “our” and “us” mean Ikigai Tribe, ABN 75 514 813 287. “You” means the individual participant purchasing or attending the program, or, where applicable, the organisation purchasing a place for that participant.
1. Program description
Beyond Engagement: Creating a Meaningful Workplace (the “Program”) is a live online executive education program exploring Japanese concepts of meaning, belonging, rolefulness and spaciousness and their practical application in workplaces.
The founding cohort is scheduled to include:
- approximately 2 hours of self-paced pre-work through the Find Your Ikigai course;
- five live 2.5-hour online modules delivered via Zoom;
- one live 1.5-hour online integration session;
- a session workbook containing diagnostic tools and templates;
- recordings of the live sessions and guest-expert discussions;
- 30 days of post-program support and access to the alumni WhatsApp community; and
- a certificate of completion, subject to the requirements in clause 4.
The cohort is intended to be limited to 16 participants. Any description of the Program on our sales page forms part of these Terms to the extent that it is consistent with them.
2. Dates, delivery and attendance
The founding cohort is scheduled for 11, 18 and 25 September and 9, 16 and 23 October 2026. Each session is scheduled to begin at 5:00 pm Tokyo, Japan time. Tokyo time is the controlling time. Participants are responsible for checking the corresponding local time for each date, including any daylight-saving changes in their location. For Melbourne and Sydney participants, the sessions begin at 6:00 pm on the September dates and 7:00 pm on the October dates.
The Program is delivered online. You are responsible for having a suitable device, internet connection, audio and video capability, and access to any third-party platform reasonably required to participate.
Live attendance is encouraged but is not guaranteed to be possible for every participant. If you miss a session, you may use the recording and workbook to stay current. Optional catch-up support may be offered at our discretion and subject to availability.
We may make reasonable changes to session content, trainers, guest speakers, dates, times, delivery platforms or the order of modules where reasonably necessary. We will give you as much notice as reasonably practicable. A guest speaker’s unavailability does not by itself entitle you to a refund, provided we deliver a reasonably comparable learning experience.
3. Participant suitability and conduct
The Program is designed for people-management professionals, people advisers and partners, wellbeing specialists, organisational coaches, consultants, and leaders with people-management responsibilities. It is educational and does not provide legal, medical, psychological, financial or employment-relations advice.
You agree to:
- participate professionally and respectfully;
- respect the privacy, experience and views of other participants, trainers and guest speakers;
- not harass, discriminate against or disrupt any participant or presenter;
- avoid sharing confidential or identifying information about employees, clients or organisations unless you have authority to do so; and
- comply with all applicable workplace, privacy, professional, licensing and ethical obligations when applying the Program content.
We may remove you from a session, online group or the Program for serious or repeated misconduct. Where reasonably appropriate, we will first notify you of the concern and give you an opportunity to respond. Removal for your breach of these Terms does not remove any outstanding payment obligation, subject to rights that cannot lawfully be excluded.
4. Certificate of completion
A certificate of completion is available to a participant who completes the pre-work and all six Program sessions, either live or by reviewing the recordings, and completes any reasonable integration activity notified during the Program.
The certificate confirms completion of this Program only. It is not a professional accreditation, licence, academic qualification or certification to practise, teach or certify others in any Ikigai Tribe methodology.
5. Fees and payment
The standard Program fee is USD $1,000 per participant. The early-bird fee is USD $900 per participant for enrolments completed on or before 12 August 2026. Teams enrolling three or more participants receive a 15% discount per seat, regardless of enrolment date. Unless we expressly agree otherwise in writing, discounts cannot be combined.
All prices are stated in United States dollars. You are responsible for any bank fees, currency-conversion charges, taxes or duties charged to you, except taxes that the law requires us to collect or pay.
Payment must be made in full before Program access is granted unless we approve an instalment plan or corporate invoice in writing. If an instalment plan is approved, you remain responsible for the full agreed fee even if you stop participating. You authorise us or our payment provider to charge each instalment on its due date.
If a payment is overdue, we may suspend access after giving you notice and a reasonable opportunity to pay. Any access suspension does not cancel the amount owed.
Each fee purchases one non-transferable participant place unless we approve a substitute participant under clause 6. Organisations must purchase a separate place for each participant.
6. Cancellations, substitutions and refunds
Change of mind. Because digital pre-work and Program materials may be made available soon after purchase, we do not provide refunds merely because you change your mind, your circumstances change, or you cannot attend a live session. Recordings are provided for missed sessions.
Substitute participant. You may request to transfer your place to another suitable person from your organisation by emailing support@ikigaitribe.com at least seven days before the first live session. Approval will not be unreasonably withheld, but a place cannot be transferred after the Program begins and any recipient must accept these Terms.
Cancellation or material change by us. If we cancel the entire Program and do not offer a reasonable rescheduled date or comparable alternative, you may choose a transfer or a refund of the Program fee paid. If we cancel a material part of the Program and do not provide a reasonable replacement, any remedy will reflect the affected part of the Program and your rights under applicable law.
Consumer rights. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, including under the Australian Consumer Law. Any refund or other remedy will be provided where required by law.
Any approved refund will be issued in USD to the original payment method. We are not responsible for exchange-rate movements or third-party transaction fees.
7. Intellectual property and permitted use
All Program content and materials—including recordings, slides, workbooks, frameworks, diagnostics, templates, graphics, trade marks, logos and written content—are owned by us or used by us with permission (collectively, “Program Materials”). No ownership rights are transferred to you.
Subject to full payment and compliance with these Terms, we grant you a revocable, limited, non-exclusive, non-transferable licence to:
access the Program Materials for your own learning; and
use the diagnostic tools, frameworks and participant-facing worksheets expressly supplied for practical application with employees, teams, leaders or coaching and consulting clients in your own professional work.
When using an expressly permitted tool, you may reproduce only the copies reasonably needed for that facilitated activity. You must retain all copyright, attribution and trade-mark notices and must not present the tool or methodology as your own.
Unless we give prior written permission, you must not:
- share your login details or give another person access to the Program or recordings;
- copy, upload, publish, distribute or sell Program Materials, except for the limited facilitated use expressly permitted above;
- record any session or use automated transcription, meeting-bot or AI recording tools during a session;
- modify, translate or create derivative works from the Program Materials for publication or commercial distribution;
- use the Program Materials to create or deliver a substantially similar course, certification, train-the-trainer program or other training product;
- train, license or certify another person to teach our methodology; or
- use our business name, logo or trade marks in a way that suggests endorsement, partnership, accreditation or certification.
Any licence under this clause ends if we terminate your access for a material breach. Clauses protecting ownership, confidentiality and restrictions on copying survive completion or termination of the Program.
8. Confidentiality, privacy and community spaces
Live sessions and community spaces may involve candid discussion of workplace and personal experiences. You agree not to disclose another participant’s confidential information outside the Program without that person’s permission. This obligation does not apply to information that is public through no breach of these Terms, was already lawfully known to you, or must be disclosed by law.
You should anonymise case examples and avoid sharing commercially sensitive, health-related or other personal information that is not necessary for the learning activity.
WhatsApp and other third-party services have their own terms and privacy practices. Participation in the alumni community is optional. Information posted in group spaces is visible to other group members, and we cannot guarantee that another participant will maintain confidentiality despite the obligations in these Terms.
We handle personal information in accordance with our Privacy Policy and applicable law.
9. Session recordings and participant contributions
We may record live sessions for enrolled participants. A recording may capture your name, image, voice, chat messages or contributions. By joining a recorded session with your camera or microphone enabled or by posting in the session chat, you consent to those contributions appearing in the participant recording.
If you do not wish to appear, you may keep your camera and microphone off, use a non-identifying display name where the platform permits, and send private questions to the facilitator. Please contact us before a session if you need another reasonable participation arrangement.
Participant recordings are for Program delivery and are not automatically licensed for public marketing. We will obtain separate consent before using an identifiable testimonial, image, voice or contribution in public promotional material, unless its use is otherwise permitted by law.
10. Educational disclaimer and participant responsibility
We use reasonable care in preparing and delivering the Program. However, workplace conditions and legal duties vary between organisations and jurisdictions. You remain responsible for deciding whether and how to apply any idea, diagnostic or intervention and for obtaining appropriate professional advice where necessary.
The Program does not diagnose or treat burnout, mental illness or any medical condition. Any person who may require medical or mental-health support should seek assistance from a suitably qualified professional or emergency service.
We do not guarantee any particular workplace, engagement, wellbeing, retention, performance, financial or business result. Outcomes depend on circumstances beyond our control, including your judgment, implementation, organisational authority and workplace context.
11. Technology and access
We will take reasonable steps to provide reliable access but do not guarantee uninterrupted or error-free delivery. Access may occasionally be affected by maintenance, platform outages, internet failures, cybersecurity events or circumstances beyond our reasonable control.
You must keep your account credentials secure and notify us promptly of suspected unauthorised access. Recordings and materials are available only for the access period we specify on the Program platform or in writing. We may use reasonable technical measures to protect the Program Materials.
12. Liability
Nothing in these Terms excludes liability or rights that cannot lawfully be excluded. To the fullest extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, loss of revenue, loss of opportunity, loss of data or damage to reputation arising from or connected with the Program.
To the fullest extent permitted by law, our total aggregate liability arising from or connected with the Program is limited to the amount you actually paid us for your place in the Program. This limitation does not apply where the law prohibits it, including to liability arising from fraud, wilful misconduct or any other liability that cannot lawfully be limited.
13. Suspension and termination
We may suspend or terminate your access if you fail to pay an amount when due, materially breach these Terms, misuse the Program Materials, seriously disrupt the Program, or engage in unlawful, unsafe or seriously unethical conduct connected with the Program. Where reasonable, we will notify you of the issue and allow you an opportunity to remedy it before termination.
You may stop participating at any time by notifying us. Stopping participation does not create a right to a refund or cancel an agreed instalment obligation, except where required by law.
14. General terms
Notices. Program-related notices may be sent to the email address supplied during enrolment. Notices to us should be sent to support@ikigaitribe.com.
Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, except that this clause does not remove an obligation to pay an amount already due. If such an event materially prevents us from delivering the Program, we may reschedule, provide a reasonable alternative or offer the remedy required by law.
Entire agreement. These Terms, the applicable order or invoice, and the Program sales page constitute the agreement between us concerning the Program. If there is an inconsistency, the order or invoice prevails on price and payment details, followed by these Terms, then the sales page.
Assignment. You may not assign your rights under these Terms except through an approved participant substitution under clause 6. We may assign our rights and obligations as part of a genuine sale or restructure of our business, provided this does not materially reduce your rights.
Severability and waiver. If a provision is invalid or unenforceable, it will be read down or severed to the minimum extent necessary without affecting the remaining provisions. A failure to enforce a right is not a waiver of that right.
Governing law. These Terms are governed by the laws of Victoria, Australia. The parties submit to the courts of Victoria and any courts entitled to hear appeals from them.
Dispute resolution. If a dispute arises, each party agrees to first give written notice describing the issue and to attempt in good faith to resolve it through direct discussion. Nothing in this clause prevents either party from seeking urgent relief or exercising a right available under consumer law.
15. Acceptance
By purchasing, enrolling in or participating in Beyond Engagement: Creating a Meaningful Workplace, you acknowledge that you have read, understood and agreed to these Terms and Conditions.